And Other Book Titles I Wish I Wrote: "I just got done reading Jeanne Bliss’s “I Love You More Than My Dog”: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad. It is exactly the kind of book companies need to read, if they care about service excellence, and if they need to see the results and benefits of following a path to customer loyalty. I love the hell out of this book. Check out the quick passionate video I shot at the Roger Smith Hotel about Jeanne’s book:"
The Art Shows
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This past week, NYC was filled with art shows. Restaurants were packed,
people from around the globe were here, galleries had new installations,
and art ...
21 hours ago
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